Our Return Policy:
Your 100% satisfaction with our products is our main focus. We will always do our best to properly describe items for sale. If you have any questions about an item, please contact us before placing an order. We will always respond to your questions in a timely manner.
If for some reason you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Once we receive the returned item(s), a refund for your item(s) will be applied if returned in the same condition as when it was sent, excluding any shipping/insurance costs for which you are responsible. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.
Our Damage Policy:
All of our shipments include insurance. We also take extra extra precautions in preparing your orders to prevent damage and breakage. If there is still damage that must be claimed, you will need to work with the appropriate carrier (UPS, Postal Service, etc) to file the claim. They generally want to inspect the entire order (all contents and all original packing material) and will send us the claim for processing. Do not repack and do not return the damaged items to us unless instructed to do so. This will void the insurance and we will not be able to give you a refund.
International Shipping:
The shipping costs calculated during checkout are for delivery within the U.S. only. Once an order is placed, we will be in touch with you to determine the correct shipping cost and method of shipment to your country.
If you have any questions, please do not hesitate to contact us. We want your experience with KSK Vintage Sales to be a positive one!
KSK Vintage Sales
Phone 201-410-3529
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